Privacy Policy

Introduction

Coaver Club ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our application and website.

For the purposes of the UK General Data Protection Regulation (UK GDPR), the data controller is Coaver Club, based in the United Kingdom.

1. Information We Collect

We only collect information that you explicitly provide to us when creating or managing your account. This includes:

• Account Information: First name, last name, email address, password, and your Coaver Club membership number.
• Profile Information: A profile picture (if you choose to upload one).

We do not automatically track your precise location (GPS), nor do we use third-party analytics or crash-reporting tools that harvest background device data.

2. How We Use Your Information

We use your data strictly to run the Coaver Club platform. Specifically, our legal bases under the UK GDPR for processing your data are:

• To fulfill a contract with you: Managing your account, verifying your membership number, and allowing you to log in.
• Consent: Sending you our club newsletters. You can opt out of these at any time.

3. Sharing Your Data

We value your privacy and do not sell, rent, or share your personal data with third-party advertisers or data brokers. Your information is strictly used internally to provide the club's services. We do not process payments through the platform.

4. Marketing and Newsletters

If you sign up to receive them, we will send you newsletters regarding club updates, events, and announcements. Every email we send will contain an explicit "unsubscribe" link at the bottom. You can also change your preferences at any time inside your account settings.

5. Data Retention and Security

• Retention: We only keep your data for as long as you maintain an active account with the Coaver Club. If you choose to delete your account, your data will be permanently erased from our systems within 30 days.
• Security: We use standard secure server technology (including encryption) to ensure your password and personal details are protected from unauthorized access.

6. Your Legal Rights (UK GDPR)

As a UK resident, you have the following rights regarding your personal data:

• The Right to Access: You can ask for a copy of the data we hold on you.
• The Right to Rectification: You can update or correct your account details directly through the app at any time.
• The Right to Erasure ("Right to be Forgotten"): You can request that we completely delete your account and all associated data.
• The Right to Object/Restrict Processing: You can withdraw your consent to receive our newsletters at any time.

To exercise any of these rights, please contact us using the email address below. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you feel your data has been mishandled.

7. Contact Us

If you have any questions about this Privacy Policy, your data, or if you wish to make a data deletion request, please contact us at:

Email: coaver@devon.gov.uk